1. Our trading services

Our website, desktop and mobile applications provide a convenient way to buy and sell scrap metal over the internet and are operated by Scrap Bays Limited. We provide an online auction facility through which scrap metal dealers can buy and sell scrap metal (the Services). It is important that you read and understand these terms before using the Services. By accessing or using the Services, you agree to be legally bound by these terms, as they may be modified from time to time.

We reserve the right to change these terms at any time. Amendments will take effect when posted on our website. However, the terms that are current at the start of a particular transaction will continue to apply until that transaction is completed.

2. Our role

Our applications are a place for scrap metal dealers to buy and sell to each other. We do not have and never intend to have any contractual involvement in your transactions and at no stage auction, buy or sell or purport to auction, buy or sell any of the scrap metal displayed on our site. Any disputes between buyers and sellers are just that: we will not become involved. You must therefore take the utmost care to screen the parties with whom you deal.

3. Registration and qualification to use the Services

3.1 You are required to register with us by completing the registration form and submitting it to us. There are three ways to register: as a Scrap Dealer, as an Other Merchant or as a Tradesperson.

3.2 Scrap Dealers may buy and sell scrap metal on the auction platform and are advertised to Tradespersons. They are required to have a current scrap metal dealers’ licence in order to register and they pay a subscription.

If you register for a subscription plan that includes a free trial, you agree that the free trial will automatically roll into a paid subscription at the end of the trial, your card on file will be charged automatically unless you cancel before the end of the trial, and cancellation must be completed through your account settings before the trial ends.

3.3 Other Merchants may sell scrap metal on the auction platform. They may not buy and may not advertise. They do not pay a subscription.

3.4 Tradespersons may not buy or sell scrap metal on the auction platform but they may advertise. They do not pay a subscription.

3.5 Only adults (aged 18 and over) are entitled to enter into legally binding contracts and use the Services. By registering you confirm you are aged 18 or older and capable of forming a legally binding contract.

4. Information you provide

4.1 You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use any information you provide to us or other users of our services, for example during the registration, listing or bidding process.

4.2 Such information shall be legal, decent, honest and truthful, shall not infringe any third party’s rights, shall not contain viruses or malicious code and shall not link to other websites. All registration details shall contain your correct business name, address, and other requested information.

5. Security

5.1 You are solely responsible for all use of and for protecting the confidentiality of any email verification number and password given to or selected by you. You may not share these with any third parties and must immediately notify us of any unauthorised use.

5.2 We use third party services to secure and protect your credit card information. Any losses incurred in transmitting information shall be borne solely by you. If you are using a public computer, you must sign out when finished.

6. Availability of site

While we will use all reasonable endeavours to make our Services available, we cannot guarantee that they will operate continuously or without interruptions. This could affect bidding or other aspects of an auction or sale.

7. General rules governing bidding and buying

7.2 When you place a bid you warrant that you have the legal right to make such a bid and to enter into the transaction.

7.3 If you have placed the highest bid at or above any reserve price, you have entered into a contract with the seller to buy the item.

7.4 Sellers may set a reserve price and bidders may set a maximum bid. Where a reserve is less than the maximum bid, the reserve is deemed met and bidding continues in the usual way.

7.6 If you are the highest bidder after an auction closes and the seller accepts your bid, you must pay a commission fee of 1% of the purchase price to Scrap Bays and complete the transaction. The commission fee is deducted from the purchase price when you pay the seller.

7.8 Please read our Returns Policy regarding returns, refunds and dispute resolution.

8. General rules governing listing and selling

8.1 In relation to all scrap metal you sell: you must be the absolute unencumbered legal owner with the right to sell it, and the sale must not infringe any third party rights or be unlawful.

8.2 You must list all items with accurate descriptions providing the name, quality and grade of the material, the length of time it is listed, and any other information we request. Once you post the listing, you are making an irrevocable offer to auction or sell.

8.3 Any seller receiving at least one bid at or above any stated reserve is obliged to complete the transaction with the highest bidder following closure of the auction.

8.5 You must not contact buyers directly, place bids on your own listed items, or manipulate bidding in any way.

9. Subscription and Commission Fees

9.1 Buyers pay a monthly subscription fee of £165 + VAT, payable in advance with no free trial period unless otherwise stated. Other Merchants and Tradespersons are not advertised and do not pay a subscription.

9.2 When a bid is accepted, Scrap Bays takes the commission fee (1% of the purchase price) from the buyer’s card. The balance of 99% is paid to the seller, meaning the seller ultimately pays the commission fee.

9.3 All fees and prices are exclusive of VAT. VAT is added where applicable.

9.4 If a deal falls through, Scrap Bays refunds the commission to the buyer and conducts an internal review of the failed transaction.

10. Privacy policy

We take privacy issues seriously. Our privacy policy covers our use of any personal information you provide. In using our Services, you acknowledge you have read and agree to its terms.

11. Termination

Scrap Bays has, in its sole discretion, the right to issue a warning, temporary suspension, or termination of your registration at any time — including where you trade without a current scrap metal dealer’s licence, fail to comply with the Scrap Metal Dealers Act 2013, breach these terms, violate the rights of another user, engage in fraudulent activity, or fail to make payments due to us.

12. Compliance with laws

You agree to comply with all applicable laws, statutes and regulations concerning your use of the Services.

13. General release

We act merely as an introductory service providing a forum allowing sellers and buyers of scrap metal to come together. We have no control over the accuracy of any listings or the capacity of any seller or buyer to transact, nor over the grade, quality or quantity of any material delivered. You waive any claim against us connected with a dispute you have with another user and agree to indemnify us for losses arising from such disputes, save in the event of our fraud or wilful misconduct.

14. Trade marks

Scrap Bays Limited is the proprietor of the Scrap Bays trade mark and get-up. All other trade marks, product names and company names or logos cited herein are the property of their respective owners.

15. Notices

Except as otherwise stated, any notices you wish to send us should be emailed to support@scrapbays.co.uk. Any notices we wish to draw to your attention will be displayed on our website.

16. Applicable law

Each transaction carried out on or as a result of the Services is deemed to be completed within the United Kingdom and shall be governed by and interpreted in accordance with English law. The English courts shall have exclusive jurisdiction.

17. Events beyond our control

Scrap Bays Limited will not be in breach of this agreement or otherwise liable for any delay in performance to the extent that any delay or failure is due to circumstances beyond its reasonable control, including strikes, breakdown of systems or network access, flood, fire, explosion or accident.

18. Invalidity

If any part of these terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part will not be affected.

19. Entire agreement

This agreement, together with any document expressly referred to within it, contains the entire agreement between us relating to the subject matter covered and supersedes any previous agreements or proposals, written or oral. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

20. Deferred Payment Terms

20.1 Merchant sellers may list material for sale through deferred payment, extending payment due dates to 7 or 14 days after the material is exchanged; sellers receive funds either 10 or 17 business days after exchange.

20.2 To secure the buyer’s commitment, ScrapBays places a 5% fee hold against the buyer’s registered card when they win a deferred-payment auction. If the buyer completes payment in full within the agreed timeline, the hold is not charged.

20.3 Sellers opting for deferred payment accept all associated risks; ScrapBays assumes no liability if buyers do not fulfil their payment obligations.

20.4 Unlike standard escrow transactions, deferred payment listings transfer the responsibility of payment entirely to the buyer and seller. ScrapBays will not manage or enforce payment collection and will not mediate disputes arising from non-payment.